Discover Knowledge Without Limits

This study aims to analyze the effects of transformational leadership, job satisfaction, and organizational commitment on the organizational citizenship behavior (OCB) of employees at BKPSDM Office of Kendal Regency, as well as to test the mediating role of organizational commitment. This study uses a quantitative approach with a survey method administered to 59 employees of the BKPSDM Office of Kendal Regency, selected through total sampling. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS).
The results indicate that transformational leadership, job satisfaction, and organizational commitment have a positive and significant effect on organizational citizenship behavior. Furthermore, organizational commitment partially mediates the effects of transformational leadership and job satisfaction on organizational citizenship behavior. The results indicate that improving transformational leadership and job satisfaction can encourage employees organizational citizenship behavior, both directly and indirectly through the strengthening of organizational commitment.
The research also provide practical guidance for the BKPSDM Office of Kendal Regency in strengthening leadership practices, enhancing job satisfaction, and fostering organizational commitment to improve Organizational Citizenship Behavior and overall organizational performance.