Discover Knowledge Without Limits

Employee loyalty is an important factor in supporting the sustainability of hospital services. However, employee loyalty can be influenced by various factors, such as salary, work environment, and job stress, which remain challenges in human resource management within hospitals. This study examines the effect of salary and work environment on employee loyalty with job stress as a mediating variable. The study employed a incidental sampling technique involving 103 employees of Hospital X in Semarang City and analyzed the data using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that salary and work environment have a positive and significant effect on employee loyalty, while job stress has a negative and significant effect on employee loyalty. Furthermore, salary and work environment have a negative and significant effect on job stress. The findings also reveal that job stress significantly mediates the relationship between salary and employee loyalty as well as the relationship between work environment and employee loyalty.