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Utami, Rizky Prawita (2026) PENGARUH KOMUNIKASI INTERNAL DAN PENGEMBANGAN KARIR TERHADAP KINERJA KARYAWAN DIMEDIASI KOMITMEN ORGANISASIONAL DI PT. BPR BKK BLORA. Magister (S2) thesis, Universitas BPD.

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Abstract

This study aims to analyze the effect of internal communication and career devel-opment on employee performance with organizational commitment as a mediating variable at PT. BPR BKK Blora. This research employed a quantitative approach using a survey method. The population consisted of 426 employees, while the sam-ple comprised 81 respondents determined using the Yamane formula and random sampling technique. Data were collected through questionnaires and analyzed us-ing Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results showed that internal communication had a positive and significant effect on organi-zational commitment, but did not have a direct effect on employee performance. Career development had a positive and significant effect on both organizational commitment and employee performance. Organizational commitment also had a positive and significant effect on employee performance. The mediation analysis in-dicated that organizational commitment fully mediated the effect of internal com-munication on employee performance, while it partially mediated the effect of ca-reer development on employee performance. These findings indicate that improving employee performance requires effective internal communication, continuous ca-reer development, and strengthening organizational commitment within the organi-zation.

Item Type: Thesis (Magister (S2))
Additional Information: Penelitian ini bertujuan untuk menganalisis pengaruh komunikasi internal dan pengembangan karir terhadap kinerja karyawan dengan komitmen organisasional sebagai variabel mediasi pada PT. BPR BKK Blora. Penelitian menggunakan pen-dekatan kuantitatif dengan metode survei. Populasi penelitian berjumlah 426 kar-yawan, sedangkan sampel sebanyak 81 responden yang ditentukan menggunakan rumus Yamane dan teknik random sampling. Pengumpulan data dilakukan melalui kuesioner, kemudian dianalisis menggunakan Structural Equation Modeling-Partial Least Squares (SEM-PLS). Hasil penelitian menunjukkan bahwa komunikasi in-ternal berpengaruh positif dan signifikan terhadap komitmen organisasional, tetapi tidak berpengaruh langsung terhadap kinerja karyawan. Pengembangan karir ber-pengaruh positif dan signifikan terhadap komitmen organisasional dan kinerja kar-yawan. Komitmen organisasional berpengaruh positif dan signifikan terhadap kinerja karyawan. Hasil pengujian mediasi menunjukkan bahwa komitmen organ-isasional memediasi secara penuh pengaruh komunikasi internal terhadap kinerja karyawan, sedangkan pada hubungan pengembangan karir terhadap kinerja kar-yawan, komitmen organisasional berperan sebagai mediasi parsial. Temuan ini menunjukkan bahwa peningkatan kinerja karyawan perlu didukung oleh komu-nikasi internal yang efektif, pengembangan karir yang berkelanjutan, serta pen-guatan komitmen organisasional.
Uncontrolled Keywords: Komunikasi Internal, Pengembangan Karir, Komitmen Organisasional, Kinerja Karyawan.
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HB Economic Theory
Divisions: Faculty of Law, Arts and Social Sciences > School of Management
Depositing User: Wisudawan S2
Date Deposited: 26 Aug 2026 03:00
Last Modified: 26 Aug 2026 03:00
URI: https://eprints.ubpd.ac.id/id/eprint/85

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