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Khakim, Muhammad Irfan (2026) PENGARUH LIVE STREAMING COMMERCE, AFFILIATE MARKETING, DAN PROMOSI GRATIS ONGKIR TERHADAP SWITCHING INTENTION KONSUMEN E COMMERCE KE TIKTOK SHOP (Studi pada Konsumen di Kabupaten Kudus). Sarjana (S1) thesis, Universitas BPD.

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Abstract

ABSTRACT
This study analyzes the influence of live streaming commerce, affiliate marketing, and free-shipping promotions on e-commerce consumers' switching intention toward TikTok Shop in Kudus Regency, with Shopee as the empirical reference platform. Utilizing a quantitative approach based on the Push-Pull-Mooring (PPM) framework, data were collected from 150 respondents selected via purposive sampling and analyzed using multiple linear regression. The results indicate that affiliate marketing and free-shipping promotions exert a significant positive effect on switching intention, with free shipping acting as the main driver. Conversely, live streaming commerce shows a significant negative effect. Simultaneously, all three variables significantly impact platform switching intention. These findings suggest that consumer attachment to the incumbent platform dampens live streaming effectiveness, advising platform managers to enhance affiliate marketing and shipping incentives while refining live streaming strategies.

Item Type: Thesis (Sarjana (S1))
Additional Information: ABSTRAK Penelitian ini menganalisis pengaruh live streaming commerce, affiliate marketing, dan promosi gratis ongkir terhadap switching intention konsumen e-commerce ke TikTok Shop di Kabupaten Kudus, dengan Shopee sebagai representasi platform asal. Menggunakan pendekatan kuantitatif berbasis kerangka Push-Pull-Mooring (PPM), data dikumpulkan dari 150 responden melalui purposive sampling dan dianalisis menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa affiliate marketing dan promosi gratis ongkir berpengaruh positif dan signifikan terhadap switching intention, dengan gratis ongkir sebagai faktor pendorong utama. Sebaliknya, live streaming commerce berpengaruh negatif dan signifikan. Secara simultan, ketiga variabel berpengaruh signifikan terhadap niat berpindah platform. Temuan ini mengindikasikan bahwa keterikatan pada platform lama memengaruhi efektivitas live streaming, sehingga pengelola platform disarankan mengoptimalkan pemasaran afiliasi dan insentif ongkir serta merevaluasi strategi live streaming.
Uncontrolled Keywords: : live streaming commerce, affiliate marketing, free shipping, switching intention, e-commerce
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HB Economic Theory
H Social Sciences > HC Economic History and Conditions
H Social Sciences > HF Commerce
H Social Sciences > HG Finance
Divisions: Faculty of Law, Arts and Social Sciences > School of Management
Depositing User: Wisudawan S1
Date Deposited: 24 Aug 2026 08:32
Last Modified: 24 Aug 2026 08:32
URI: https://eprints.ubpd.ac.id/id/eprint/68

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